VERO BEACH, Florida – Communications International (Ci) received its ISO 9001:2015 certificate in August of this year. This achievement provides a highly recognizable standard of excellence for Ci and its customers and will serve as the basis for continuously improving performance and customer satisfaction in the years to come. ISO provides a focus on risk-based thinking and accountability across all organizational processes, helping improve communications, efficiency, and implementation of continuous improvement.
ISO is a non-governmental organization whose worldwide mission is to promote the development of standardization and related activities with a view on facilitating the international exchange of goods and services. ISO’s work results in international agreements, which are published as International Standards, such as ISO 9001:2015. Companies all over the world maintain a registered status through various registrar offices.
“The company has rallied behind the quality practices and procedures we’ve developed with the backing & full endorsement of upper management,” said Clyde Bridge, Director of Federal Division at Ci. “From an improved design process, to tracking and monitoring delivery timelines to collection and resolution of customer feedback, every step of our Quality Plan continues to provide our customers with an improved experience.”
Communications International (Ci) is a leading wireless systems integrator specializing in the design and implementation of mission critical communications systems for the federal, state and local public safety, utility and transit industries. Headquartered in Vero Beach, Florida, Ci currently has nine locations throughout the southeast. Ci is recognized as the Regional Center of Excellence, “RCE”, for L3Harris in the Southeast region of the United States. This prestigious designation is a testament to the relationship between Ci and L3Harris and builds on the success as a system integrator and solution provider. Ci provides L3Harris products, services and support to nearly 50 dealers. Ci also provides technical support, project management assistance, solution design and engineering assistance, as well as additional ongoing support with L3Harris systems within the dealer network.